The hotel is very well located !

Review posted in April 2015 by anonymous guest
Total 9.0
Position 10
Comfort 8
Price & Quality Comparison 6
Service 10
Staff 10
Cleanliness 10

The Hotel is very well located, between train station and center. All really nearby.
The staff is very nice and helpfull.
Breakfast was good, but if someone would like an egg, unfortunately you have to pay, it is not inclusive.
Otherwise we have felt very good.
Thank you !

Best location

Review posted in April 2015 by Anonymus
Total 7.8
Position 8
Comfort 7
Price & Quality Comparison 8
Service 8
Staff 8
Cleanliness 8

Best location if you travel by public transport

Nice and Basic Hotel

Review posted in April 2015 by suman2007
Total 9.3

The hotel enjoys a nice location near to the train station. However, consider to climb up the ramp for 5-7 minutes to reach the train station from hotel. The hotel staff were very nice and followed up every request we made. The rooms were basic but very clean with all the necessary amenities. The breakfast was a bit of disappointment. Just cold buffet was provided with no eggs or other warm options. We enjoyed our stay and would definitely recommend to future travelers to Lugano

The stay was great!

Review posted in April 2015 by Monica A
Total 8.7
Position 8
Comfort 8
Price & Quality Comparison 8
Service 10
Staff 10
Cleanliness 8

As always, the stay was great!

Our stay was absolutely fantastic!

Review posted in April 2015 by anonymous guest
Total 9.4
Position 9
Comfort 8
Price & Quality Comparison 10
Service 9
Staff 10
Cleanliness 10

Our stay was absolutely fantastic! The location was great, everything was clean, the breakfast wonderful and the reception staff were very nice. Should we again be in Lugano, then definitely in Hotel Federale!
Thanks for the nice stay!

We really enjoyed our stay

Review posted in April 2015 by Susan S
Total 9.7
Position 10
Comfort 10
Price & Quality Comparison 8
Service 10
Staff 10
Cleanliness 10

We really enjoyed our stay and would definitely stay at Hotel Federale again. We also thank the staff for proving gluten free items for our daughter with Celiac disease .

Many thanks for making our stay a pleasant one

Review posted in April 2015 by Lim
Total 8.7
Position 8
Comfort 9
Price & Quality Comparison 7
Service 10
Staff 10
Cleanliness 8

Excellent service overall. Especially every staff we met at front desk. Helpful and provide lots of information. On one occasion, the lady front desk staff took the initiative of providing us warm cutlery for our food brought back to hotel for consumption. Many thanks for making our stay a pleasant one

Positive is the free water in the room

Review posted in March 2015 by Markus S
Total 7.3
Position 10
Comfort 6
Price & Quality Comparison 4
Service 8
Staff 8
Cleanliness 8

Eggs should be included at breakfast. Fitness and wellness area no longer meet today’s requirements. For staff, a separate lift should be available. Was permanently occupied.
Positive is the free water in the room and the friendliness of the staff.

Three things you should know

Reviewed February 2015 by user tokross on Tripadvisor

Loved this hotel and will definitely return if back in Lugano. However, you should be aware of a few things before you go…

1. The hotel is very reasonable and no more than a 5-10 minute stroll to the lake. For the price, highly recommend this hotel and this location. The rooms are very nice. Good beds, nice linens, beautiful curtains, nice bathroom, traditional feel.

2. The hotel does not have fancy key card locks; opting instead for the old school physical key. This is very quaint. However, the doors DO NOT LOCK automatically when you leave your room. Be sure to remember to lock your door.

3. The train station is just up the hill from the hotel. This creates a physical barrier that can make it difficult to drive to the hotel. Our friends gave up and simply dropped us at the Anacapri Ristorante. Not a big deal unless you mind walking up and down the steep hill.

Overall, we loved this place and would recommend it to those traveling without unlimited expense reports.

The family atmosphere of the staff is really nice

Review posted in March 2015 by anonymous guest
Total 8.8
Position 7
Comfort 10
Price & Quality Comparison 8
Service 8
Staff 10
Cleanliness 10

The family atmosphere of the staff is really nice and also their collaboration with the guests.