Rooms partly a bit noisy

Review posted in May 2015 by anonymous guest
Total
7.5

Position
8

Comfort
6

Price & Quality Comparison
8

Service
7

Staff
8

Cleanliness
8

– but otherwise okay!

To escape from the gray mist …

Review posted in May 2015 by Marsper
Total 10

… and the carnival hype we decided at short notice again for a trip to Lugano.

A quick call to the hotel was enough to make a reservation at once. Fast and uncomplicated.

However, since we had lots of luggage, we went this time by car we could park it at the hotel’s own underground car park. It costs but it is worth it.

The room was again well. Without air but luckily not yet needed it. The pre-booked babycot was also ready and to our satisfaction.

We had difficulties because of the heating as it was very warm in the room at night. After a brief call to the reception this was the same day repaired. So were the rest of the nights untroubled.

Food as always very good and nicely decorated.

Thanks to the hotel staff for a great stay.

Remains our first choice in Lugano

It’s always a pleasure

Review posted in May 2015 by Michel V
Total 8.7
Position 8
Comfort 8
Price & Quality Comparison 10
Service 8
Staff 8
Cleanliness 10

It’s always a pleasure to stay in your hotel.

We will come back !

Review posted in May 2015 by Thomas T
Total 8.7
Position 8
Comfort 8
Price & Quality Comparison 8
Service 10
Staff 9
Cleanliness 9

Apart from the constant rain during our stay everything was just right for us. Thank you! We will definitely come back and will recommend it.
We’ll be coming back

A lovely hotel

Review posted in May 2015 by amjadshamsi
Total 8

Hotel Federale is located a few minutes walk away from Piazza Della Reforma. Very convenient. It is nice 5 storeyed hotel with well furnished rooms. It has an attached restaurant too. A comfortable stay.

A pearl

Review posted in April 2015 by Thomas M
Total 10.0

This hotel is centrally located at the train station. In five minutes you are there and checked in. Uncomplicated.
The rooms are very clean, and with a little luck you have a beautiful view of Lake Lugano.
The restaurant has no music sound. Which is very pleasant. The food is very good.
The Hotel is professionaly run directly by the family (you will be personally welcomed) and the staff has a professional training.
So all in all a pearl

Pleasant stay !

Review posted in April 2015 by anonymous guest
Total 9.8
Position 10
Comfort 10
Price & Quality Comparison 10
Service 10
Staff 9
Cleanliness 10

Pleasant stay !

We will come back !

Review posted in April 2015 by Markus S
Total 9.3
Position 10
Comfort 8
Price & Quality Comparison 8
Service 10
Staff 10
Cleanliness 10

We will come back !

… where everything works perfectly

Review posted in April 2015 by Maurizio F
Total 8

Family-run hotel where everything works perfectly, starting with the courtesy at the reception, the cleanliness and comfort of the rooms. To note the attached restaurant San Lorenzo where it is possible to enjoy tasty and well prepared dishes. Also good breakfast

A very good experience

Review posted in April 2015 by Christian L
Total 8.3
Position 9
Comfort 8
Price & Quality Comparison 7
Service 8
Staff 8
Cleanliness 10

A very good experience and a very good hotel, pretty good location, nice and friendly staff, no complaints except the desire to return.