Between train station and city center

Review posted in June 2015 by tjous
Total 8.7

To get to the city center from the train station, you have to walk a down hill path. The hotel is right at the foot of this path. It has wifi in the room. It has an elevator and a fantastic kitchen.
You can walk to the city center, which is a down hill path again. We staid three nights, if you stay longer, you might want a hotel which is more in the center, so you do not have to walk up hill every evening!
Near the Cathedral, which is under construction in the inside

The staff were all excellent

Review posted in June 2015 by anonymous guest
Total 9
Position 10
Comfort 8
Price & Quality Comparison 7
Service 10
Staff 10
Cleanliness 10

The staff were all excellent

Beautiful hotel

Review posted in June 2015 by anonymous guest
Total 9
Position 8
Comfort 8
Price & Quality Comparison 8
Service 10
Staff 10
Cleanliness 10

Beautiful hotel

Breakfast could be better

Review posted in June 2015 by Simone H
Total 7.7
Position 10
Comfort 6
Price & Quality Comparison 6
Service 8
Staff 8
Cleanliness 8

Breakfast could be better, for example including eggs and fish

Helpful staff

Reviewed on April 6th, 2016
Total 9

Helpful staff when checking-in. Apartment were very nice with some nice extras incl. Tea, coffee, cleaning products etc. Would definitely stay again when visiting Lugano and I would recommend Hotel Federale to friends.

Also helpful that dogs are welcomed too.

Dinner has excellent taste

Review posted in May 2015 by Backstage2013
Total
9.8

Position
10

Comfort
9.1

Service
10

Staff
10

The Hotel Federale is ideally located right by the station of Lugano. My single room had a king size bed and had an excellent mattress. The dinner tasted excellent. The breakfast buffet was plentiful. Striking – the absolute friendliness of the staff. I have felt very well and like to come again.

Strategic

Review posted in May 2015 by Backstage2013
Total 8

A stone’s throw from the station and town center. Well managed. Helpful staff. Clean, tidy, equipped with water and the opportunity to make a hot tea. Rich breakfast buffet with savory and sweets.

They didn’t concede it to me

Review posted in May 2015 by Edi K
Total
9.0

Position
10

Comfort
10

Price & Quality Comparison
5

Service
10

Staff
9

Cleanliness
10

The bill has been payed by my employer. We should have an agreement with the hotel. However, this was not conceded to me. (employees of the company xxxx Switzerland should no longer come to you).
A personal reply was sent to you, and we did not get an answer until now. Until 2012 we had a corporate agreement, but this has not been renewed by you.

A special thanks

Review posted in May 2015 by Brad W
Total
9.5

Position
9

Comfort
10

Price & Quality Comparison
8

Service
10

Staff
10

Cleanliness
10

A special thanks to the friendly staff!

Super stay!

Review posted in May 2015 by Manuela A
Total
9.2

Position
9

Comfort
8

Price & Quality Comparison
9

Service
10

Staff
9

Cleanliness
10

It was a great stay at Federale!
We felt very well. One small negatif comment regarding the spa … a little warmer, a little background music and it would have been more enjoyable. But we felt otherwise very well cared for and can hopefully be again a guest!
Thank you